Services - Overview
The Service offerings of Safari & Cruise can broadly be classified into the following four sections.
1. Internet Presence Enablement: If you are a tour operator without an internet presence or an ineffective website,we offer to give you an excellently developed and managed website. A website that matches your business & brand. If your limitations with website technical knowledge or way of life does not permit your time and effort, we can manage your website content or train you to manage by yourself.
2. e-Commerce establishment: In order for a prospective customer to evaluate or buy your product, you will have to give an opening to transact between the customer and you. As most of your prospective customers are from the international market, your internet presence need to be really effective and transactions acceptable,credible and facilitating the customer's demands. For a transaction to be acceptable, it should go through a credible payment gateway. We offer you to have a comprehensive tour online booking site with multiple tour configurations and integrated packaging with associated services like Airlines, Hotels and Vacation rentals including Villa/Boat/Bus/Cab rentals. We have tied up with all major GDS and rental providers in your area to make it easy for the customer to do booking at your site 24/7. We take care of the entire process.All that you need to do is to look at the reports and mails and prepare the ground staff accordingly for the tour services. A detailed picture of the features we provide can be understood from the Product Features Page
3. Business Process Outsourcing:In our end to end offering, we need you to have the peace of mind while transacting with customers brought by this new channel. Apart from hosting the installation and taking care of your technical needs, we have the capability and wherewithal of interacting with your prospective customers over internet chat/phone on your behalf. We can also manage the back-end office work including accounting and report analysis.
4. Enabling International Partnership:Because of the nature of our business, we have the reach and resources to help you make alliance partners in focused geographic areas of your choice. Our system is capable to create agents for your organization, so that the revenue which comes from a channel customer can be split as per the agreements made between both the parties.